A scan starts a conversation
One permanent QR for every product, counter, service or experience.
LAUNCHING SOON. BOOK YOUR SPOT.Collect feedback.
Collect feedback.
Straight from the product.
One scan. Every voice.
Give every product a permanent feedback QR. Customers can share a compliment, suggestion, concern or review without a phone call, account or app. Your team gets the response in one private inbox.
No account needed for your customers · Early registration is open
SMALL MOMENTS. USEFUL INSIGHTS.
YOUR FRONT DESK, REIMAGINEDGood? Great?
Could be better?
We’re listening.
Scan. Speak. Improve.Create your own scannable sign in Print Studio
Make feedback effortlessFrom the counter to your inbox.
On the packaging.
At the front desk.
After the experience.
A LITTLE FEEDBACK GOES A LONG WAYOne simple journey.
One simple journey.
A better next experience.
No apps to download. No long surveys.
Just an easier way to be heard.
Ready for the real world
Create branded desk signs, product stickers and table tents with Print Studio.
Every voice, one inbox
Keep suggestions private. Follow up on concerns. Publish reviews with permission.
MORE WAYS TO CONNECTFrom the product label
From the product label
to the people behind it.
Start with feedback. Bring more of your customer touchpoints into the same organization as you need them.
Products and batches
Organize brands, variants, SKUs and lots. Collect feedback against the exact product or batch, using a permanent QR.
Product QR guideLipback Cards
Give employees, departments and your organization a branded contact profile. Visitors can download a contact file without an account.
Explore digital business cardsCampaigns and surveys
Share your existing feedback form for a focused campaign. Track sources, channels and completed responses without replacing permanent product codes.
Plan a campaignVisitor management
Let visitors register through an entrance QR. Authorized staff verify arrivals, check visitors in and record checkout.
Set up visitor registrationCustomer conversations
Bring website chat into a shared workspace. Assign agents and follow thread status, with live messaging when the connection is available.
Set up conversationsReports with context
Understand feedback, campaign outcomes, product trends and card activity. Visitor and conversation sections appear when your access permits.
Understand your reportsA workspace for your team
Organize branches and departments, add your logo and invite colleagues. Roles, individual permissions and scope determine who can do what.
Organize your workspaceWidgets and integrations
Show consented reviews on your website. Use scoped API keys and signed webhooks to connect your own systems.
Read the integration guideFeatures depend on your plan and member permissions. Compare availability before choosing the modules for your team.
PRIVATE WHEN IT SHOULD BE. PUBLIC WITH PERMISSION.Honest feedback.
Honest feedback.
Trust that lasts.
Give every customer a voice. Keep complaints and suggestions in your team’s inbox, and bring consented product reviews to your website after moderation.
Explore website widgets ↗Privacy comes first
Your customers choose whether to share publicly.
Every rating matters
Content-based moderation, never filtering by score.
At home on your website
Lightweight review widgets, connected to the same target.
WHY LIPBACK
Feedback made simple.
Share feedback on products, services and everyday experiences with a simple scan. Send comments, questions or suggestions directly to the team responsible.
Explore product QR feedbackA plan for your next chapter.
Workspaces are launching soon. Register now; plans and available capacity will be shown when workspace access opens.
Individual
Personal feedback, QR codes, and responses. No organization required.
For myselfBusiness & Enterprise
One organization for your team, branches, visitors, and conversations. Approved Enterprise access supports additional organizations.
Compare plansA LITTLE CLARITYGood questions.
Good questions.
Clear answers.
The essentials, before your first scan. Get to know how Lipback works for you and your customers.
Looking for something else?Explore the help centerNo. Public feedback forms, visitor registration and active card profiles open in a browser. Business users sign in to manage their workspace. Saving a contact uses a downloaded vCard; the phone controls the final import.
Your privacy matters. Read our Privacy Policy and Terms of Service.